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Legal

Terms of Service

Effective date: 2 October 2026

These Terms of Service ("Terms") govern your access to and use of the website adfield.ai, the platform at ads.adfield.ai and all related services provided by Adfield ("Adfield", "we", "us" or "our") (together, the "Services").

By creating an account, subscribing or otherwise using the Services, you ("Customer" or "you") agree to these Terms. If you act on behalf of a company, you confirm that you are authorized to bind that company. If you do not agree, you must not use the Services.

01 Eligibility and business use

The Services are offered exclusively to businesses and professionals acting in the course of their trade, business or profession. You must be at least 18 years old. You confirm that you are not a consumer, and consumer protection rules do not apply to the extent permitted by law.

You must provide accurate and complete information and keep it up to date. Adfield may refuse any registration or subscription at its discretion.

02 The Services

Adfield provides access to managed advertising infrastructure, including ad accounts, Business Managers, Pages and related tools, support and campaign assistance, as available from time to time. The scope, features and availability of the Services may change at any time.

Ad accounts, Business Managers, Pages and related assets made available through the Services remain under the control of Adfield or its partners. You receive a limited, revocable, non-transferable right to use them during your subscription, solely in accordance with these Terms.

Adfield makes reasonable efforts to provide the Services, but does not guarantee that the Services, any account or any feature will be available, uninterrupted, error-free or suitable for your purposes.

03 No guarantee of results

Adfield does not guarantee any advertising results, including reach, approval of ads, approval rates, cost per acquisition, return on ad spend, conversions, revenue or the absence of restrictions or bans.

Any statistics, examples or statements on our website or in our communications, including statements such as "up to 50% lower CPAs", "up to 8x higher ad approval rates", "reduced bans" or "start in five minutes", are indicative, based on individual cases, and are not a promise, warranty or binding commitment.

04 Third-party platforms

The Services depend on third-party platforms such as Meta, and on payment and infrastructure partners. These parties may at any time change their policies, restrict, review, disable or ban accounts, reject ads, withhold delivery or change their services. Adfield has no control over these decisions and is not liable for them or their consequences.

You must comply with all terms, policies and advertising standards of the relevant platforms, including Meta's Terms of Service and Advertising Standards.

Where an account is restricted or disabled, Adfield may, at its discretion, offer a replacement account, but is not obliged to do so and does not guarantee that a replacement will be available or will perform similarly.

05 Your responsibilities

You are solely responsible for your advertising, including all content, creatives, claims, landing pages, products and services advertised, targeting, budgets and compliance with applicable laws, such as consumer protection, advertising, privacy, intellectual property, sanctions and export laws.

You warrant that you own or have all necessary rights to all content you supply, and that your content and advertising do not infringe any third-party rights or violate any law or platform policy.

You connect and use your own payment method for advertising spend. Advertising spend is charged directly by the advertising platform. You are solely responsible for all advertising spend, charges, taxes and chargebacks.

You are responsible for keeping your credentials secure and for all activity under your account.

06 Prohibited use

You may not use the Services for: illegal products or services; fraud, scams, deceptive or misleading claims; counterfeit goods; weapons, drugs or other restricted items without required authorization; adult or sexually explicit content; hate speech, harassment or violence; misinformation; malware or phishing; circumventing platform enforcement in violation of applicable law; infringing intellectual property; or any other activity Adfield reasonably considers harmful or unacceptable.

You may not resell, sublicense or share access to the Services, reverse engineer the Services, interfere with their security, or use automated means to access them without our written permission.

07 Review, suspension and termination

Adfield may review campaigns, content and accounts, and may at its sole discretion refuse, pause, stop or remove any campaign, content or account, with or without notice, including where we suspect a violation of these Terms, a platform policy or the law, or a risk to Adfield, its partners or other customers.

Adfield may suspend or terminate your access to the Services, in whole or in part, at any time for any reason, including non-payment or breach. Such action does not entitle you to any refund or compensation, except where required by mandatory law.

You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

08 Subscriptions and fees

The Services are offered on a subscription basis under the plans published on our website. Subscription fees are billed in advance for each billing period through our payment provider and renew automatically until cancelled. Fees are exclusive of taxes unless stated otherwise.

Subscription fees are separate from advertising spend. Plan eligibility may depend on your advertising spend; Adfield may require you to move to an appropriate plan.

All fees are non-refundable, including for partial periods, unused features, suspended or disabled accounts, except where required by mandatory law.

Adfield may change its prices with prior notice. Changes apply from the next billing period. Late or failed payments may result in immediate suspension.

09 Intellectual property

All rights in the Services, software, designs, trademarks and documentation remain with Adfield or its licensors. Nothing in these Terms transfers any such rights to you.

You retain ownership of your content. You grant Adfield and its partners a worldwide, non-exclusive, royalty-free licence to use, copy, modify and publish your content as necessary to provide the Services.

Adfield may freely use any feedback or suggestions you provide without obligation to you.

10 Privacy

Adfield processes personal data in accordance with its Privacy Policy, available at adfield.ai/privacy. Where Adfield processes personal data on your behalf, you are responsible for having a lawful basis for that processing.

11 Disclaimer of warranties

To the maximum extent permitted by law, the Services are provided "as is" and "as available", without any warranty of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy or results.

12 Limitation of liability

To the maximum extent permitted by law, Adfield is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profit, revenue, turnover, data, goodwill, advertising spend, ad accounts, Business Managers, Pages or business opportunities, or for damages resulting from decisions of third-party platforms, however caused.

Adfield's total aggregate liability arising out of or in connection with the Services or these Terms is limited to the subscription fees actually paid by you to Adfield in the three (3) months preceding the event giving rise to the claim.

Any claim must be notified to Adfield in writing within three (3) months after you became aware or should reasonably have become aware of it, failing which the claim lapses.

These limitations do not apply to the extent liability cannot be limited under mandatory law, such as for intent or deliberate recklessness of Adfield's management.

13 Indemnification

You will indemnify and hold harmless Adfield, its partners, directors, employees and agents from and against all claims, damages, losses, fines, costs and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your advertising and content, your breach of these Terms or any law or platform policy, or any infringement of third-party rights.

14 Confidentiality

You will keep confidential all non-public information about the Services, our infrastructure, methods and pricing arrangements that you receive from Adfield, and will not disclose it to third parties without our written consent.

15 Force majeure

Adfield is not liable for any failure or delay caused by circumstances beyond its reasonable control, including actions or outages of third-party platforms, payment providers, hosting providers, government measures, internet failures, cyberattacks or natural events.

16 Changes to these Terms

Adfield may amend these Terms at any time. Amended Terms take effect when published on this page. Continued use of the Services after publication constitutes acceptance of the amended Terms.

17 General

Adfield may assign or transfer its rights and obligations under these Terms. You may not do so without our prior written consent.

If any provision is held invalid or unenforceable, the remaining provisions remain in full effect, and the invalid provision will be replaced by a valid provision that most closely reflects its intent.

These Terms, together with the Privacy Policy and any plan details, constitute the entire agreement between you and Adfield and supersede any prior arrangements. Your general terms and conditions are expressly rejected.

Failure to enforce any right does not constitute a waiver of that right.

18 Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them are governed exclusively by the laws of the Netherlands. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

All disputes will be submitted exclusively to the competent court in Amsterdam, the Netherlands, without prejudice to Adfield's right to bring proceedings before any other competent court.

19 Contact

Adfield, email: support@adfield.ai.